Warranty & Limitation of Liability
Our Installation warranty covers “the workmanship”:
Improper seam bonding
Inadequate infill
Uneven surface preparation
Improper stretching
Faulty turf blades** Manufacturer defaults
We focus on the quality of the installation process provided by Prime Turf. The 10 year limited warranty covers the above defects in workmanship. During the warranty period Prime Turf will repair or replace at no charge, installation work that was improperly installed.
Prime Turf is not liable and does not include the following under warranty:
Damage to utility wires, underground lines, and/or water or gas piper during installation
Damage caused by humans and/or animals after installation
Irrigation once we leave the property (including sprinklers)
Acts of nature (floods, fire, etc.)
Melted or damaged turf caused by reflective damage
Wear-related issues including matting
HOA or impervious cover restrictions
Irregular Drainage