Warranty & Limitation of Liability

Our Installation warranty covers “the workmanship”:

  • Improper seam bonding

  • Inadequate infill

  • Uneven surface preparation

  • Improper stretching

  • Faulty turf blades** Manufacturer defaults

We focus on the quality of the installation process provided by Prime Turf. The 10 year limited warranty covers the above defects in workmanship. During the warranty period Prime Turf will repair or replace at no charge, installation work that was improperly installed.

Prime Turf is not liable and does not include the following under warranty:

  • Damage to utility wires, underground lines, and/or water or gas piper during installation

  • Damage caused by humans and/or animals after installation

  • Irrigation once we leave the property (including sprinklers)

  • Acts of nature (floods, fire, etc.)

  • Melted or damaged turf caused by reflective damage

  • Wear-related issues including matting

  • HOA or impervious cover restrictions

  • Irregular Drainage